Privacy Policy

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Last updated: 30th July 2025

At Xtra Moments, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or book a service with us.

When you interact with us, we may collect:

• Your name, email address, phone number, and event details
   
• Billing and shipping address for purchases or bookings
   
• Social media handles if you connect with us via Instagram or Facebook
   
• Website usage data via cookies and analytics tools
   

We use your data to:

• Process bookings and payments
   
• Personalise your event experience
   
• Respond to your inquiries or feedback
   
• Send updates, promotions, and newsletters (you can unsubscribe anytime)
   
• Improve our website and customer service
   

We respect your privacy. Your personal information will never be sold. We may share your information only with trusted service providers involved in delivering your event (e.g. printing services, couriers).

We use secure systems and encrypted payment gateways to protect your data. Access to your information is limited to staff who require it to fulfil your booking.

Our site uses cookies and tools like Google Analytics to improve your browsing experience. You can adjust cookie settings in your browser at any time.

You can request access to your personal data, ask for it to be corrected, or request it be deleted at any time. Simply email us at creating@xtramoments.com.au.

We may update this policy from time to time. Any changes will be posted here.

Have questions? Contact us at creating@xtramoments.com.au  — we’re always happy to help!